Under the Digital Personal Data Protection Act, a data principal may raise a grievance about how their personal data has been handled.

Grievances about data held by a hospital using SSAyush go first to that hospital, which is the data fiduciary. SSAyush will assist the hospital in answering.

Grievances about SSAyush's own handling of data go to the grievance officer at the support address on this site. The officer acknowledges within two working days and responds substantively within thirty days.